Shipping and Refund Policy

1.Shipping and Delivery Policy:

We deliver products using Various shipping companies. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total
before checkout. Orders are dispatched within (x) business days. Shipping times are estimated at between (2) and (30)business days depending on your location.

Hands Free Hygiene ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us on 1800 874 625 to enquire about a special order.

2.Refund policy:

Please choose carefully. Hands Free Hygiene do not normally give refunds if you simply change your mind or make a wrong decision. A restocking fee may be charged at the discretion of Hands Free Hygiene. You can choose between a refund, exchange or credit where goods are deemed to be faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised. Please call Hands Free Hygiene for details.